I recently purchased a business. The original owner ( person who owned the business bef...

GetHuman-mandyscl's customer service issue with Facebook from February 2019

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The issue in GetHuman-mandyscl's own words
I recently purchased a business. The original owner ( person who owned the business before the person I bought it from) has taken the previous owner off as administrator but did not add me. She said she's done messing with it and is refusing to return calls, or messages. It is in the contract, when I purchased the business, that I would be receiving the Facebook business page and the *** followers. I have set up a new page for the business, but how can I gain control of the original page and followers?
GetHuman-mandyscl did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-mandyscl
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-mandyscl started working on this issue
Feb 18th 3:00pm