I access Facebook from my iPhone **, when I try to scroll down to view friends posts, F...

GetHuman2232535's customer service issue with Facebook from February 2019

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The issue in GetHuman2232535's own words
I access Facebook from my iPhone **, when I try to scroll down to view friends posts, Facebook freezes and I have to close it. I have deleted Facebook and reloaded it yet the problem still persists. I’ve cleared my cache and cookies still the problem persists. I deleted and reloaded messenger and still the problem persists. Everything else works fine on my phone. All apps and other aspects of Facebook work normally. The problem is only when I first open Facebook and start to scroll down to View friends posts.
GetHuman2232535 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2232535
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 339195 others
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GetHuman2232535 started working on this issue
Feb 18th 2:40pm