Hello,*I am writing to you with regard to the abnormal transactions i have been having...
GetHuman2231511's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman2231511's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2231511's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2231511 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2231511 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2231511 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2231511's own words
Hello,*I am writing to you with regard to the abnormal transactions i have been having with the Facebook company. I paid for some ads and requested for a stop but the your company has increased the amount they are deducting. I stopped my card with my bank to stop the transactions but you have continued to get the little money i have and on top of that closed down my account on the account of having a diffrent ID. I demand my refund in full. My facebook name Midah Xaba and the business name TRAMIDAH EPIC which i don’t have an access to any.*Kindly restore my account with immediate effect or i sue you in the courts of law to swindling and conducting business fraudulently. *YOURS UNHAPPY CLIENT
GetHuman2231511 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2231511 fixed the problem
We are waiting for GetHuman2231511 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.