Hello, my name is Ben Cox and a couple years ago I thought that I had deleted my Faceb...
GetHuman-bencox's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-bencox's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bencox's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bencox will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bencox can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bencox may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bencox's own words
Hello, my name is Ben Cox and a couple years ago I thought that I had deleted my Facebook account. Today, I found out that I had actually only deactivated my account. I’ve tried logging back in to completely delete this account, however the email that was associated with this account is no longer active. I tried having a text sent to my mobile phone and it says that it has sent one, but I never received it. I’ve tried the mobile phone route a few different times to no avail. It seems like everything I’m doing just rubs me in circles and I’d really like to get this account deleted. Thanks!
GetHuman-bencox did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bencox fixed the problem
We are waiting for GetHuman-bencox to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.