My Facebook account is set up under an email I no longer can access (*****@***.com). I...
GetHuman-dianajfu's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dianajfu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dianajfu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dianajfu's own words
My Facebook account is set up under an email I no longer can access (*****@***.com). I believe my account was hacked last night and I can no longer sign in. I have entered all info from my trusted contacts but it says I’ve tried too many times. I’ve tried to get a code through my cell phone (***)***-****, and I’ve been told there have been too many attempts at this as well. I even submitted a photo today with numbers written like I was directed but haven’t heard anything back and am also not sure how I would be contacted at this point. Please help.
GetHuman-dianajfu did not yet indicate what Facebook should do to make this right.
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