My Facebook account is set up under an email I no longer can access (*****@***.com). I...

GetHuman-dianajfu's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dianajfu's own words
My Facebook account is set up under an email I no longer can access (*****@***.com). I believe my account was hacked last night and I can no longer sign in. I have entered all info from my trusted contacts but it says I’ve tried too many times. I’ve tried to get a code through my cell phone (***)***-****, and I’ve been told there have been too many attempts at this as well. I even submitted a photo today with numbers written like I was directed but haven’t heard anything back and am also not sure how I would be contacted at this point. Please help.
GetHuman-dianajfu did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dianajfu
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 338494 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-dianajfu started working on this issue
Feb 18th 2:01am