After setting up a facebook account and immediately creating a business page, my accoun...

GetHuman-fmjonath's customer service issue with Facebook from February 2019

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The issue in GetHuman-fmjonath's own words
After setting up a facebook account and immediately creating a business page, my account was locked and then disabled. So I created a new account and set up my personal info first and connected about *** or so friends before doing anything business related. I then created a business page, claimed and validated an existing fan business page as mine, and then deleted my first business page. (The business page is a church) I then created an event for the business page. I created a second event and did an ad for it. Right after I put in my credit card for the ad, the credit card error came back, saying it was declined. My Discover Card sent me an email asking me to verify the payment. After I did that, and entered my credit card again the facebook ad, the payment went through. After my payment went through, I got the "locked out" error message from facebook, asking me to verify with my face photo. I uploaded it and then waited. I tried emailing *****@***.com, obviously no reply from them. A couple minutes later I received an email from facebook ads department that my ad was disapproved. I expected this might happen because the ad had a famous Veitnam War photo on it. The keynote speaker for our event is the little girl in the picture who is going to give her inspiring story. After I appealed the ad disapproval, within an hour, the ad department sent me an email saying the ad was approved and is being sent out. The issue now is that I have an active ad with a disabled personal account and buesines account! My account has now been disabled, and I am waiting on them to verify my ID. Is there anything I can do other than wait?
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Customer service issue
Reported by GetHuman-fmjonath
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-fmjonath started working on this issue
Feb 18th 12:34am