I created an account on Facebook solely to sell a couple of things in my area. I have p...
GetHuman2229199's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2229199's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229199 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229199 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2229199 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2229199's own words
I created an account on Facebook solely to sell a couple of things in my area. I have previously had a Facebook account which I deleted last year or the year before with a different email address but the same first and last name. When creating this Facebook account, I didn't bother using my real birth date as I was not too bothered and had the intention of deleting my account as soon as I sold my things or as soon as possible. I realised this was a silly mistake as I have been trying to upload my ID and have not had any lucky. I uploaded a picture of my passport and now my driving license as that has my address on it. I had asked to join groups where you sell things in my local area, including my town which should match the address on my driver license. I do not understand why my account would be disabled as there was nothing suspicious.
GetHuman2229199 did not yet indicate what Facebook should do to make this right.
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