My account has been Hacked and I can no longer log in via computer or phone, it seems m...

GetHuman2229367's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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GetHuman2229367's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229367 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229367 can let us know if they help or not.
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Before contacting them, items GetHuman2229367 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2229367's own words
My account has been Hacked and I can no longer log in via computer or phone, it seems my account has been disabled.*Also since joining Facebook I have changed my e-mail address from *****@***.com to the below email address which you will reply to . I really need my account re-activated as I have a business attached to my page as well*, I was caring for a child with disabilities yesterday , and only assume that person has attempted to access my page on numerous occasions and has shut down my page.*Regards Lee-Anne McLean
GetHuman2229367 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2229367
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 338317 others
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GetHuman2229367 started working on this issue
Feb 17th 10:39pm