Please please help me!! My name is Brittany Fening and my account was hacked. The hacke...
GetHuman2227846's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman2227846's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2227846 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2227846 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2227846's own words
Please please help me!! My name is Brittany Fening and my account was hacked. The hacker changed all my login info so I cannot resolve issue. I’ve tried everything and tried using Facebook help support but cannot even login or regain access. I called law enforcement and they said I have to contact Facebook directly. The hacker will not give me login info without sending them naked pics or money which I will not do. Please help me get my FB back so I can change all my info.
GetHuman2227846 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2227846 fixed the problem
We are waiting for GetHuman2227846 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.