Please please help me!! My name is Brittany Fening and my account was hacked. The hacke...

GetHuman2227846's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2227846's own words
Please please help me!! My name is Brittany Fening and my account was hacked. The hacker changed all my login info so I cannot resolve issue. I’ve tried everything and tried using Facebook help support but cannot even login or regain access. I called law enforcement and they said I have to contact Facebook directly. The hacker will not give me login info without sending them naked pics or money which I will not do. Please help me get my FB back so I can change all my info.
GetHuman2227846 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2227846
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 337957 others
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Timeline
GetHuman2227846 started working on this issue
Feb 17th 5:34pm