If I have FB, and the Messenger app.*While on FB alone. Not using Messenger. Can my ac...

GetHuman2227242's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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The issue in GetHuman2227242's own words
If I have FB, and the Messenger app.*While on FB alone. Not using Messenger. Can my active status on Messenger change from active now, to active * minutes ago and then back to active now etc ? Or, do I have to be using the Messenger app for my status to change on Messenger ?*I know there are theories, opinions and uncertainties about this. So,*Thank you in advance for any insight you can give me.
GetHuman2227242 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2227242
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 337794 others
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Timeline
GetHuman2227242 started working on this issue
Feb 17th 3:28pm