My name is Lenard Huffman. I purchased a new phone. My old one had all passwords saved...
GetHuman-lenardyj's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lenardyj will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lenardyj can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-lenardyj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lenardyj's own words
My name is Lenard Huffman. I purchased a new phone. My old one had all passwords saved. Facebook is the only one that did not work. The account I’m trying to use has a login username of *****@***.com. I no longer have this email and my phone number isn’t correct on my account. My profile picture is of a stream and my cover photo is an older lady and my daughter. I cannot access my account. Please help??
GetHuman-lenardyj did not yet indicate what Facebook should do to make this right.
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