My Name Is Laura Beckett*I Was Able To Reset My Password But, I Still Have Not Recieved...

GetHuman-lbeckett's customer service issue with Facebook from February 2019

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The issue in GetHuman-lbeckett's own words
My Name Is Laura Beckett*I Was Able To Reset My Password But, I Still Have Not Recieved Sms Code To Login*I Also Have Already Sent My *Driver License Identification To Facebook Already......I Still Cannot Login*I Got A New Phone In April*I Switched From Verizon To AT&T *All My Facebook Info Switched Over No Problem*I Had To Change My Password Because On Saturday February **, **** Someone Hacked Into My Facebook Account*Every Since I Changed Password Saturday Afternoon ( February **, **** ) I Have Not Been Able To Log Into Facebook*WHAT DO I DO TO FIX THIS ISSUE ???*HOW WILL I GET BACK INTO MY FACEBOOK ACCOUNT ???
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Customer service issue
Reported by GetHuman-lbeckett
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 337762 others
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GetHuman-lbeckett started working on this issue
Feb 17th 3:01pm