I was tagged i. A post so*I clicked on it and put my password in and then it tagged all...

GetHuman2227009's customer service issue with Facebook from February 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2227009's own words
I was tagged i. A post so*I clicked on it and put my password in and then it tagged all my contacts! *Obviously it was a spam situation but so i went in and changed my password and then i couldn’t log on cause it kept asking me for a code which i never recurved u til an hour or so later which then i tried to*Put it in and it kept saying error. *I tried to create an account and i did but i want my account back cause it’s years and years of photos and memories. *I also have a bunch of clients that contact me through Facebook and i would want that back. Please help me recover my original account
GetHuman2227009 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2227009
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 337725 others
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Timeline
GetHuman2227009 started working on this issue
Feb 17th 2:32pm