My name is Jodie Marie Harrington, my e-mail address is : *****@***.com tied to my orig...

GetHuman2227394's customer service issue with Facebook from February 2019

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The issue in GetHuman2227394's own words
My name is Jodie Marie Harrington, my e-mail address is : *****@***.com tied to my original Facebook account in question-**I was recently released from Az Dept of Corrections on a * yr sentence and a yr in Maricopa County Jail so a total of * yr period of time. I haven’t had access to my Facebook profile in so long do to my incarceration. Prior to being incarcerated my Facebook account was sorta high jacked by someone named Paulley Sweeney who has made small changes to my account and changed my passwords. So I am now unable to access my page or my email with yahoo or the emergency backup email address through Google to restore my Facebook password. I have exhausted every avenue to attempt to restore my password possible short of driving to the Facebook office myself* so idk what to do. My sister, uncle and grandparents have since passed away and there is very special important photographs stored in my Facebook picture gallery as well as could be messages from before they passed away that are priceless to me. Is there anything else that can be done in order to restore my Facebook password? Please call or email me ASAP @*J*****@***.com*Gmail & Outlook (***) ***-******Btw I have several forms of identification to prove it is in fact my profile ie: Az drivers license, social security card, az doc id, credit card & bofa debt card and several bills In My name. The only document I don’t currently have is my birth certificate due to my Mother.
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Customer service issue
Reported by GetHuman2227394
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 337833 others
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GetHuman2227394 started working on this issue
Feb 17th 4:04pm