My primary email for my Facebook account is no longer in use- *****@***.com. I can sti...
GetHuman-belladug's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-belladug will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-belladug can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-belladug may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-belladug's own words
My primary email for my Facebook account is no longer in use- *****@***.com. I can still log into my Facebook account but my issue is that the email address is also linked to my Instagram account. I am trying to log on to my Instagram account but because it’s not linked it will not allow me to. It states suspicious account even though I know my password. They keep sending the security code to the unused email. Rather than using my Facebook. **Please advise how to reset this so that I can log onto my Instagram account. It’s currently active and under GDPR my data is out there and I am unable to access it.
GetHuman-belladug did not yet indicate what Facebook should do to make this right.
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