Dear Facebook, **My name is Daniel Kim and I have been an active member of Facebook sin...

GetHuman-dkimm's customer service issue with Facebook from February 2019

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The issue in GetHuman-dkimm's own words
Dear Facebook, **My name is Daniel Kim and I have been an active member of Facebook since May of ****. I really do enjoy using Facebook and am truly grateful that such a website like Facebook is free. *I know that to make money, Facebook has to generate Ads. While I do not mind that at all, I really do wish that Facebook would monitor who can put ads on their website. *The reason I am bringing this up is because I saw an interesting ad for refurbished Airpods on Facebook and made a purchase. The site was called "surfingdealz.com" It ended up being a scam and as a result, I lost close to **$. I purchased the Airpods and they were never sent to me, and when I went to check their website, it was taken down. *I was wondering if you guys could help me out with this problem. I am a college student and **$ is a lot of money for me. If you cannot help me out with finance, I would at least greatly appreciate if you could moderate your ads and make sure no scammers are present in people's news feed. * *Sincerely, *Daniel Kim
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Facebook

Customer service issue
Reported by GetHuman-dkimm
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-dkimm started working on this issue
Feb 17th 5:14am