I got hacked. In attempt to make sure they no longer had access to my account i hit the...
GetHuman2225761's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2225761's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2225761 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2225761 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2225761 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2225761's own words
I got hacked. In attempt to make sure they no longer had access to my account i hit the clear all sessions in ending Facebook sessions so it logged me out of all of my devices as well. I had also changed my password before this and now it isn't acknowledging the new password it keeps telling me its sending a security code in an sms and to enter it. I NEVER SET UP A PHONE NUMBER FOR FACE BOOK TO SEND AN SMS CODE TO!!! if there is one on there its not my current number!!!
GetHuman2225761 did not yet indicate what Facebook should do to make this right.
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