I was contacted by Jum McGowan, said he was from Facebook and I had won a grant prize...
GetHuman2225032's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman2225032's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2225032 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2225032 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2225032's own words
I was contacted by Jum McGowan, said he was from Facebook and I had won a grant prize. Had to give my personal information. My Facebook password n now I can not use messenger n I can't find my Facebook account. This has all my personal information. My driver's license. I need him caught n have my personal information destroyed. This has been the scariest thing I have encountered on Facebook since I became a member. Please help.
GetHuman2225032 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2225032 fixed the problem
We are waiting for GetHuman2225032 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.