I was contacted by Jum McGowan, said he was from Facebook and I had won a grant prize...

GetHuman2225032's customer service issue with Facebook from February 2019

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The issue in GetHuman2225032's own words
I was contacted by Jum McGowan, said he was from Facebook and I had won a grant prize. Had to give my personal information. My Facebook password n now I can not use messenger n I can't find my Facebook account. This has all my personal information. My driver's license. I need him caught n have my personal information destroyed. This has been the scariest thing I have encountered on Facebook since I became a member. Please help.
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Facebook

Customer service issue
Reported by GetHuman2225032
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 337118 others
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Timeline
GetHuman2225032 started working on this issue
Feb 17th 1:08am