I recently went to update my facebook account information, as my contact info has chang...
GetHuman2224551's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2224551's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2224551 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2224551 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2224551 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2224551's own words
I recently went to update my facebook account information, as my contact info has changed. It would not let me update my email without entering my password. Unfortunately I had my password saved to my computer and I do not remember it. So I clicked "do not have access to this account" as it was an old email, and I went through the steps of the * trusted people to help me recover the account. They all send me the code, and when I clicked enter it said "You are trying too often. Please try again later." So I waited almost a week to try again and I got the same message.
GetHuman2224551 did not yet indicate what Facebook should do to make this right.
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