Hi,***I was just wondering if I should just forget about having a Facebook page anymore...
GetHuman2224321's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2224321's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2224321 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2224321 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2224321 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2224321's own words
Hi,***I was just wondering if I should just forget about having a Facebook page anymore. If that is the case, I’m ready to forget it. It’s one of the ways I communicate with family and friends. If Facebook doesn’t want to allow me to have a page anymore, that’s fine, just tell me so I could download my info and tell people not to contact me on facebook anymore, because it’s been a whole week and I received no response on anything. It’s really annoying to have something you can’t use and you have my info just out there. If I can’t use, or have access to it, than I’m ready to be without it.*** I’ve now read your policies, but I can’t chose to have my info be erased in ** days as it was said in your notice because I can’t log in. Why even have that option if you’re not going to provide an alternative way to change said settings? If this is not the case, I would like to know how much longer this going to take before I get access to my account again. After all, even prisoners get to know how long their sentence is going to be.
GetHuman2224321 did not yet indicate what Facebook should do to make this right.
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