Hello, ten years ago I stopped using my account with my full name Jesse Lee OConnor and...

GetHuman2224260's customer service issue with Facebook from February 2019

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The issue in GetHuman2224260's own words
Hello, ten years ago I stopped using my account with my full name Jesse Lee OConnor and forgot all about it, then, later, I opened a new account with my name in Chinese **** because I did not want to be discovered but only to talk to one person. This worked until this morning when I found I was logged out. I logged in using email and found myself in old account which I should have deleted. To confirm who I am, fb asked for my phone number which is now linked to old account I wish to make go away. I cannot find my friend despite searching and she is now wondering where I went. I logged out of old account but cannot find a way to open the one I want. Can you help me please? I reopened it so that my complaint could be answered this morning but no word yet.
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Customer service issue
Reported by GetHuman2224260
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 336945 others
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GetHuman2224260 started working on this issue
Feb 16th 10:01pm