I can't remember password and all your info dont work. Says error eventually.also don't...

GetHuman2175403's customer service issue with Facebook from February 2019

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The issue in GetHuman2175403's own words
I can't remember password and all your info dont work. Says error eventually.also don't and can't get on email..I'm Stacey ford. FB name is Maximus orillious. I answered all and still nothing.i wanna use new e-mail.its S*****@***.com. Cell number is **********. Pls help me get it back.and also Racheal is somehow on and in settings.that shouldn't be..plllllls help me.nothing works..and trust me I've tried everything for weeks now
GetHuman2175403 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2175403
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 336910 others
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Timeline
GetHuman2175403 started working on this issue
Feb 16th 9:21pm