My account was hacked back in December and ever since I can't get back into my account...
GetHuman-dinosuar's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dinosuar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dinosuar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-dinosuar may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dinosuar's own words
My account was hacked back in December and ever since I can't get back into my account because I'm apparently using an unknown brower, but I'm trying to log in on my phone (which always worked before). It pops up with a screen telling me it will send me a code via text in a few minutes, and hours, days and months later I haven't gotten a single code from the countless times I've tried to get into my account. I cannot get into my account and it's very frusterating. I just want to delete my account, I don't even want all my pictures back, I just want to delete it.
GetHuman-dinosuar did not yet indicate what Facebook should do to make this right.
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