My account was hacked back in December and ever since I can't get back into my account...

GetHuman-dinosuar's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dinosuar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dinosuar can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dinosuar's own words
My account was hacked back in December and ever since I can't get back into my account because I'm apparently using an unknown brower, but I'm trying to log in on my phone (which always worked before). It pops up with a screen telling me it will send me a code via text in a few minutes, and hours, days and months later I haven't gotten a single code from the countless times I've tried to get into my account. I cannot get into my account and it's very frusterating. I just want to delete my account, I don't even want all my pictures back, I just want to delete it.
GetHuman-dinosuar did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dinosuar
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 336786 others
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GetHuman-dinosuar started working on this issue
Feb 16th 7:11pm