I received this text message * minutes ago. CONGRATULATIONS FROM FACEBOOK TEAM...

GetHuman-cuautome's customer service issue with Facebook from February 2019

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The issue in GetHuman-cuautome's own words
I received this text message * minutes ago. CONGRATULATIONS FROM FACEBOOK TEAM Loyalty Reward Promotion!!! *You have been selected as a winner in our database winners listed.*Category : *rd*Ref No: BE**********.**Dear David Cardona,**The Entire Facebook team are very happy to inform you that your name appear on the FACEBOOK ONLINE INTERNATIONAL LOTTERY and we are giving out the total sum of US$***,***.** (SIX HUNDRED AND FIFTY THOUSAND) which is what you have just won.**This promotional program takes place every year and this years online draws was conducted at the Facebook headquarters in California. Your Facebook account was picked randomly by the CEO himself and your winnings reference number is BE**********. For more info as regards your claims, contact agent Ina Sifuentes on the claims department via Text(***) ***-****) with your full name, contact address and phone number.**As soon as she gets your message with the information stated above she will tell you what next to do as regards the claiming and receiving of your winnings of US$***,***.**.**Announcer for Facebook.*(Director of Comm.*Public Affairs)*Facebook, Inc.*Thank You.**Is this for real?
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Facebook

Customer service issue
Reported by GetHuman-cuautome
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 22 customers so far
Similar issue to 336770 others
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Timeline
GetHuman-cuautome started working on this issue
Feb 16th 6:55pm
GetHuman-cuautome shared this issue with friends on Facebook
Feb 16th 7:00pm