Someone logged into my account from a different state. As I was recovering my account...

GetHuman2222211's customer service issue with Facebook from February 2019

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The issue in GetHuman2222211's own words
Someone logged into my account from a different state. As I was recovering my account I was changing my password and trying to log back in but my facebook is under my old number so my verification will not send to me. Therefore I cannot verify myself to log back into my account. It has all my senior year photos and I need to get back in for my fundraising for World Race I sent a ID verification to facebook like a week ago and they still have not let me back in.
GetHuman2222211 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2222211
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 336617 others
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Timeline
GetHuman2222211 started working on this issue
Feb 16th 4:32pm