I have concern regarding the messenger payment which my facebook friend Edward Caramat...

GetHuman-marymael's customer service issue with Facebook from February 2019

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The issue in GetHuman-marymael's own words
I have concern regarding the messenger payment which my facebook friend Edward Caramat sent to me. It says it was cancelled but i tried to verify my information needed for me to be able to receive the money. I only have my foreign passport as my ID. Now, i wasn't able to get the money but the money was already deducted to my friend Edward bank account. Can you please help me to be able to retrieve the money as soon as possible. Thank you.
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Facebook

Customer service issue
Reported by GetHuman-marymael
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-marymael started working on this issue
Feb 16th 4:31pm