I accidentally logged off of Facebook and messenger over a week ago and have not been a...
GetHuman-bee_pica's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman-bee_pica's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bee_pica will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bee_pica can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-bee_pica may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bee_pica's own words
I accidentally logged off of Facebook and messenger over a week ago and have not been able to recover my account because I don't remember my password and the email address you have on file isn't my current email address. I haven't used the email address you have on file for over four years and I NEVER knew how to update my profile with Facebook providing them with my new email address. PLEASE, PLEASE, PLEASE, I NEED and WANT access to my Facebook account. I am a regular everyday user of Facebook. PLEASE HELP!
GetHuman-bee_pica did not yet indicate what Facebook should do to make this right.
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