I accidentally logged off of Facebook and messenger over a week ago and have not been a...

GetHuman-bee_pica's customer service issue with Facebook from February 2019

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The issue in GetHuman-bee_pica's own words
I accidentally logged off of Facebook and messenger over a week ago and have not been able to recover my account because I don't remember my password and the email address you have on file isn't my current email address. I haven't used the email address you have on file for over four years and I NEVER knew how to update my profile with Facebook providing them with my new email address. PLEASE, PLEASE, PLEASE, I NEED and WANT access to my Facebook account. I am a regular everyday user of Facebook. PLEASE HELP!
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Facebook

Customer service issue
Reported by GetHuman-bee_pica
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 336525 others
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Timeline
GetHuman-bee_pica started working on this issue
Feb 16th 3:24pm