Well I was trying to transfer all my information from my iPhone * to my new iPhone XR a...

GetHuman2219839's customer service issue with Facebook from February 2019

10 views
 | 
336001 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2219839's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2219839's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219839 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219839 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2219839's own words
Well I was trying to transfer all my information from my iPhone * to my new iPhone XR and when I tried to log into Facebook it said that I had the incorrect email and password and I didn’t have the incorrect information when I looked through my settings on my iPhone * I saw that my email was replaced and that a phone number has been added and every time I tried to fix it it always ask about my password and my password has been changed. I would really appreciate if you could help me please contact me back
GetHuman2219839 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2219839 fixed the problem
We are waiting for GetHuman2219839 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219839 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2219839
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 336001 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2219839 started working on this issue
Feb 16th 4:20am