Well I was trying to transfer all my information from my iPhone * to my new iPhone XR a...

GetHuman2219839's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2219839's own words
Well I was trying to transfer all my information from my iPhone * to my new iPhone XR and when I tried to log into Facebook it said that I had the incorrect email and password and I didn’t have the incorrect information when I looked through my settings on my iPhone * I saw that my email was replaced and that a phone number has been added and every time I tried to fix it it always ask about my password and my password has been changed. I would really appreciate if you could help me please contact me back
GetHuman2219839 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2219839
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 336001 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2219839 started working on this issue
Feb 16th 4:20am