I started Facebook when I was a kid and my mother set up my email so I never knew how t...

GetHuman-joelloy's customer service issue with Facebook from February 2019

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The issue in GetHuman-joelloy's own words
I started Facebook when I was a kid and my mother set up my email so I never knew how to sign in to the email I used to change my password. I recently just got my phone stolen and had the Facebook app so I didn’t have to sign in all the time and I changed my password and forgot it but the email I have to use to change my password I am unable to get into and can’t verify myself to change it since I no longer use said email.
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Facebook

Customer service issue
Reported by GetHuman-joelloy
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Timeline
GetHuman-joelloy started working on this issue
Feb 16th 1:50am