I am logged into FB and trying to connect to a friend in China.However,it did not conne...
GetHuman2219016's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2219016's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219016 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219016 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2219016's own words
I am logged into FB and trying to connect to a friend in China.However,it did not connect,so I asked FB on their chat line and they said "We can't import this address yet."So what am I doing wrong or is there something about China I should know,such as ,do I have to have a certain carrier in China to connect with? Or does China not allow FB to connect with residence from the US?I do know these people in China and worked there for years.Help!
GetHuman2219016 did not yet indicate what Facebook should do to make this right.
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