My husband cannot remember his password to his facebook and cannot access his yahoo ac...
GetHuman-fitzscot's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fitzscot will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fitzscot can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-fitzscot may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-fitzscot's own words
My husband cannot remember his password to his facebook and cannot access his yahoo account nor does he have the same phone number that is on the account. Is there a way he can send you a copy of his identification to prove his identity and you help him get back in? He has pictures of our children and grandchildren that we will lose forever if he cannot get back in. Thanks for any help you can give. Sincerely, Karen Fitzpatrick
GetHuman-fitzscot did not yet indicate what Facebook should do to make this right.
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