I RECEVIED PHONE MESSAGE FROM FACEBOOK THAT MY FACEBOOK ACCOUNT HAD BEEN COMPROMISED...

GetHuman2217809's customer service issue with Facebook from February 2019

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The issue in GetHuman2217809's own words
I RECEVIED PHONE MESSAGE FROM FACEBOOK THAT MY FACEBOOK ACCOUNT HAD BEEN COMPROMISED AND TO CALL *-***-***-****. I CALLED THE NUMBER AND A MAN ANSWERED AND ASED QUESTIONS ABOUT IF I HAD USED MY FACEBOOK ACCOUNT AND TRIED TO CHANGE MY ACCOUNT IN THE LAST ** DAYS AND IF I HAD RELATIVES THAT LIVED OUTSIDE OF THE US . I WAS SUSPICIOUS AND DID NOT QUITE GRASP WHAT HW WAS SAYING BUT I THINK HE WAS TELLING ME PEOPLE OUTSIDE OF THE US WERE TRYING TO US MY FACEBOOK ACCOUNT WITHOUT MY PERMISSION. HE ASKED ME IF WANTED TO CLOSE THE ACCOUNT AND I SAID YES. I'M A SENIOR CITIZEN AND NOT A HIGH TECHNOLOGY PERSON. I HAVE ONLY USED FACEBOOK ON ONE OCCASION AND THAT WAS MAYBE * OR * MONTHS AGO. CAN YOU VERIFY THAT THIS IS NOT SOME KIND OF SCAM OR AM I JUST OlD AND FOOLISH?
GetHuman2217809 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2217809
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 335663 others
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Timeline
GetHuman2217809 started working on this issue
Feb 15th 10:16pm