I had a Facebook account for many years on my cell phone. A few months ago it wouldn't...

GetHuman-fuzzebun's customer service issue with Facebook from February 2019

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The issue in GetHuman-fuzzebun's own words
I had a Facebook account for many years on my cell phone. A few months ago it wouldn't let me log off. My cell phone company said my phone was too old to do updates, so for now I switched to a tablet back in January ****. Downloaded the Facebook app onto the tablet with a new account and notified friend and family which was hard because there's been scams going on about friending. Now today the same thing has happened. Theres no lines to tap on to get to anything including being able to log off. If left on it uses up all my data. Please help. I can't start another new account.
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Customer service issue
Reported by GetHuman-fuzzebun
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 335615 others
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GetHuman-fuzzebun started working on this issue
Feb 15th 9:44pm