I had a Facebook account for many years on my cell phone. A few months ago it wouldn't...
GetHuman-fuzzebun's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fuzzebun will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fuzzebun can let us know if they help or not.
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The issue in GetHuman-fuzzebun's own words
I had a Facebook account for many years on my cell phone. A few months ago it wouldn't let me log off. My cell phone company said my phone was too old to do updates, so for now I switched to a tablet back in January ****. Downloaded the Facebook app onto the tablet with a new account and notified friend and family which was hard because there's been scams going on about friending. Now today the same thing has happened. Theres no lines to tap on to get to anything including being able to log off. If left on it uses up all my data. Please help. I can't start another new account.
GetHuman-fuzzebun did not yet indicate what Facebook should do to make this right.
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