boiling my first Facebook account I logged myself out of my device and no longer had ac...

GetHuman2217192's customer service issue with Facebook from February 2019

335567 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2217192's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2217192's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2217192 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2217192 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2217192 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2217192's own words
boiling my first Facebook account I logged myself out of my device and no longer had access to my recovery phone number or email addresses so I am NOT able to login she's out account. So I made a new Facebook account a couple of months ago and what's your day that Facebook account got hacked I was able to change my password but it will not accept it it says it needs further Authentication so I give or confirm information to send verification code when I do get a code I enter it and it tells me it is not correct I have been doing this for ** hours I have been sending out emails and no response and I would really like to get into my account I am tired of making new Facebook accounts and starting all over I have lost most of my pictures and I am not able to stay in contact with my friends and family
GetHuman2217192 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2217192 fixed the problem
We are waiting for GetHuman2217192 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2217192 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2217192
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 335567 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2217192 started working on this issue
Feb 15th 9:07pm