boiling my first Facebook account I logged myself out of my device and no longer had ac...

GetHuman2217192's customer service issue with Facebook from February 2019

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The issue in GetHuman2217192's own words
boiling my first Facebook account I logged myself out of my device and no longer had access to my recovery phone number or email addresses so I am NOT able to login she's out account. So I made a new Facebook account a couple of months ago and what's your day that Facebook account got hacked I was able to change my password but it will not accept it it says it needs further Authentication so I give or confirm information to send verification code when I do get a code I enter it and it tells me it is not correct I have been doing this for ** hours I have been sending out emails and no response and I would really like to get into my account I am tired of making new Facebook accounts and starting all over I have lost most of my pictures and I am not able to stay in contact with my friends and family
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Facebook

Customer service issue
Reported by GetHuman2217192
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 335567 others
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Timeline
GetHuman2217192 started working on this issue
Feb 15th 9:07pm