Hi. This morning I posted a link to a music video teaser on my bands page. I then boost...

GetHuman-stebbila's customer service issue with Facebook from February 2019

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The issue in GetHuman-stebbila's own words
Hi. This morning I posted a link to a music video teaser on my bands page. I then boosted it. It was denied on account of your algorithm thinking we were selling beauty products. I appealed and got the response that It was denied because of adult content, which is not even remotely in the same ball park. I appealed a third time and now all I get is a message that it was denied because of the photo. I went to youtube and change the thumbnail, but the photo on the facebook post is unaffected by this. So now I am left to watch months of planning go down the drain because contacting a human in your company seems to be impossible.
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Facebook

Customer service issue
Reported by GetHuman-stebbila
Feb 15th, 2019 - 9 mos ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 335499 others
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Timeline
GetHuman-stebbila started working on this issue
Feb 15th 7:49pm