My account was hacked my wife has been trying for two days and all we lack right now is...
GetHuman2216359's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Before contacting them, items GetHuman2216359 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2216359's own words
My account was hacked my wife has been trying for two days and all we lack right now is a login code and for some reason it hasn't come through my name is Robert Jarvis my email is below I live in Salem New York please email me a login code as your SMS code is still being sent to the phone number of the hacker I cannot log into Facebook to change the number so please email it to me I have already sent in my picture with your * digit code please just give me my account back and kick out the hacker who is who is logged in in cripple Creek Texas I live in Salem New York the owner of this profile of this Facebook account
GetHuman2216359 did not yet indicate what Facebook should do to make this right.
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