I sold something to a girl "Jonie", thru facebook and she paid me $***.** thru paypal o...
GetHuman2215715's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman2215715's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2215715's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2215715 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2215715 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2215715 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2215715's own words
I sold something to a girl "Jonie", thru facebook and she paid me $***.** thru paypal on Facebook. I have been looking on my paypal account and my bank account and I do not see the payment in either spot. I have been told by paypal that because the sender went through Facebook to pay me, that it would show up thru Facebook. That would be fine, but the email I gave the sender to pay me thru is not the email connected to my FB account, so I have no way of knowing if I am actually getting paid. Please help me as to what we can do or if you can prove to me I am getting paid because the sender wants to pickup the merchandise that she has paid thru you all and I will not let her have it until I know it is paid. The email I gave the sender is *****@***.com and below is the email associated with my FB account.
GetHuman2215715 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2215715 fixed the problem
We are waiting for GetHuman2215715 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.