My original account has been disabled by a hacker who changed my email address. I canno...

GetHuman2215330's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2215330's own words
My original account has been disabled by a hacker who changed my email address. I cannot access it. My original Facebook is Wendy Hawkins. My profile picture is of a Viking woman with a sword and shield. My original email address was changed from *****@***.com to an ivalide email which is *****@***.com. Can you put my email back on my account so that I can access it again. I have cancer and am desperate to be back in contact with my family and friends. I really hope you can help me.
GetHuman2215330 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2215330
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 335310 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2215330 started working on this issue
Feb 15th 5:44pm