My original account has been hacked and the email address changed to one of my old emai...

GetHuman2215330's customer service issue with Facebook from February 2019

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The issue in GetHuman2215330's own words
My original account has been hacked and the email address changed to one of my old email. This email is not even verified. I can’t access it. I’m so desperate to have my account back. I have cancer and it’s like the hacker has cut off all my friends and family from me. Can you re instate my original account for me? My original email is *****@***.com. The email that the hacker change it to was *****@***.com this one is not validated. Please help me.
GetHuman2215330 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2215330
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 335299 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2215330 started working on this issue
Feb 15th 5:36pm