Hello**Hope you can help**I had an scam virus in my computer and had to re format the w...

GetHuman-utrack's customer service issue with Facebook from February 2019

335098 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-utrack's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-utrack's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-utrack will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-utrack can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-utrack may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-utrack's own words
Hello**Hope you can help**I had an scam virus in my computer and had to re format the whole machine I thought I had all emails for one of my accounts but I can't seem to log in I'm Kevin Skelly you will see I have *****@***.com & K*****@***.com & *****@***.com The site I trying to get back in is Moor-borders I can see it through my other sites can someone please help many thanks**Kevin Skelly
GetHuman-utrack did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-utrack fixed the problem
We are waiting for GetHuman-utrack to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-utrack fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-utrack
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 335098 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-utrack started working on this issue
Feb 15th 3:06pm