I went to log on to my Facebook account and suddenly I was confronted with multiple lay...

GetHuman2213738's customer service issue with Facebook from February 2019

2 views
 | 
335059 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2213738's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2213738 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2213738 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2213738's own words
I went to log on to my Facebook account and suddenly I was confronted with multiple layers of security that have prevented me from accessing my account ever since. It's been several days now and even though I attempt to use code generators that apparently I can't have access to because I can't find them and then they send me a code and I put it in a login code that is... In the screen tells me the code won't work it's not the right one so I'm at a standstill I have no way of accessing my account and their systems don't seem to offer me what they claim to in order to put in the correct code numbers just need help to bypass this extra level of security that I never authorized
GetHuman2213738 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2213738 fixed the problem
We are waiting for GetHuman2213738 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2213738 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2213738
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 335059 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2213738 started working on this issue
Feb 15th 2:32pm