Hi, I was contacted and asked for my id saying that I have violated some terms, i think...

GetHuman-dsimonet's customer service issue with Facebook from February 2019

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The issue in GetHuman-dsimonet's own words
Hi, I was contacted and asked for my id saying that I have violated some terms, i think the misunderstanding that my name on my profile isn't the same as on my ID. My real name is Diego Simonetti and as you can see my account started as Diego Simonetti I think changed to Didi Simonetti. Didi has been my surname since I've been born you can ask any other member of my family on facebook itself such as Francesco Simonetti, Carlo Simonetti*Please help me restore my account my music account was connected to it with ** thousand likes which I gained through the years and i've done nothing wrong its just my surname. My account was Didi Simonetti and my music account. you can also check my soundcloud account as you can see its Diego and ***** so it's actually just me, please help me.
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Customer service issue
Reported by GetHuman-dsimonet
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-dsimonet started working on this issue
Feb 15th 10:20am