I was notified that someone reported that I had impersonated another person and stoppin...
GetHuman2211628's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2211628's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211628 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211628 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2211628 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2211628's own words
I was notified that someone reported that I had impersonated another person and stopping my account. I was notified that I would have to identify myself with the proper ID and I did. I sent a copy of my driver's license * times. Each time I said it I would get the same response back saying that are my account was shut down and that I needed to identify myself. I have had not support replies to that request and it has done no good.*I have never impersonated anyone. I would not even know how to do that. But I definitely need help getting my Facebook account back. This is been going on for weeks now and I am very frustrated. John Alley
GetHuman2211628 did not yet indicate what Facebook should do to make this right.
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