Today I was sitting at the dinner table with my father and I tryed to show him somethin...
GetHuman-kennabri's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kennabri will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kennabri can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kennabri's own words
Today I was sitting at the dinner table with my father and I tryed to show him something that a friend sent me. And not even * secs going onto my messager I was immediately log out of my account and I try to go back and would let me and when I finally did this group of African men hacked my account and start sending messages to my friends and adding people I didn’t know and started sending them messages asking all my friends for money for an iPhone and I would never ask my friends for money. They change my profile picture and profile name on my account. My name is Mykenna bridge and I want my account back. I have pictures of these guys and if they don’t stop doing this to me I will be contacting the police.
GetHuman-kennabri did not yet indicate what Facebook should do to make this right.
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