I bought a new phone because I dropped my previous phone on a rock which made the scree...

GetHuman-dakim's customer service issue with Facebook from February 2019

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The issue in GetHuman-dakim's own words
I bought a new phone because I dropped my previous phone on a rock which made the screen crack and unable to use the screen. Then when I tried to download the facebook app from my new phone, it wouldn't let me log in because it needed proof of me. I can't log into facebook at all because my old phone is broken and I can't use the code generator because of it. But I want to delete my account. How do I do that?
GetHuman-dakim did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dakim
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 334426 others
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GetHuman-dakim started working on this issue
Feb 15th 2:21am