I got a new phone and cannot recover my facebook account. I forgot my password and have...

GetHuman-bkhardin's customer service issue with Facebook from February 2019

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The issue in GetHuman-bkhardin's own words
I got a new phone and cannot recover my facebook account. I forgot my password and have no way to recover the account now. My old phone number which is connected to my facebook account is ***-***-****. My new phone has logged into facebook before but i never changed the number on my account. Both emails that are connected to the account are *****@***.com and *****@***.com. I no longer have access these emails. is there anything yall can do to help?
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Customer service issue
Reported by GetHuman-bkhardin
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 334383 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bkhardin started working on this issue
Feb 15th 1:34am