Hello, my name is Lusman Roblero. On April * **** my wife Ashley Roblero died suddenly...

GetHuman-hombrelu's customer service issue with Facebook from February 2019

334177 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-hombrelu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hombrelu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hombrelu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hombrelu can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hombrelu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hombrelu's own words
Hello, my name is Lusman Roblero. On April * **** my wife Ashley Roblero died suddenly from an undiagnosed congenital heart defect. Myself and our family were shocked devastated by her loss.*This week when we went to look at her Facebook page we found that it had been disabled. Ashley's Facebook page has been a huge source of comfort for our family and friends. Could you please re-enabled her Facebook page or enable it so that I can accesses and save all of the photos and messages from our life together. *Thank you,*Lusman Roblero****-***-********* E Calvert*South Bend, IN *****
GetHuman-hombrelu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hombrelu fixed the problem
We are waiting for GetHuman-hombrelu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hombrelu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hombrelu
Feb 14th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 21 customers so far
Similar issue to 334177 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hombrelu started working on this issue
Feb 14th 10:04pm