Hello, my name is Lusman Roblero. On April * **** my wife Ashley Roblero died suddenly...

GetHuman-hombrelu's customer service issue with Facebook from February 2019

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hombrelu's own words
Hello, my name is Lusman Roblero. On April * **** my wife Ashley Roblero died suddenly from an undiagnosed congenital heart defect. Myself and our family were shocked devastated by her loss.*This week when we went to look at her Facebook page we found that it had been disabled. Ashley's Facebook page has been a huge source of comfort for our family and friends. Could you please re-enabled her Facebook page or enable it so that I can accesses and save all of the photos and messages from our life together. *Thank you,*Lusman Roblero****-***-********* E Calvert*South Bend, IN *****
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Facebook

Customer service issue
Reported by GetHuman-hombrelu
Feb 14th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 21 customers so far
Similar issue to 334177 others
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GetHuman-hombrelu started working on this issue
Feb 14th 10:04pm