Please help me out, my Instagram account got hacked * days ago I have been trying every...
GetHuman-elsissyz's customer service issue with Facebook from February 2019
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elsissyz will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elsissyz can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-elsissyz's own words
Please help me out, my Instagram account got hacked * days ago I have been trying every possible way to get it back but I can’t. They hacker is contacting me and he’s asking for a lot of money.*Dear Mr*Mrs,**Username: ziadelsissy **The problem started when I received an email from you an account that says Instagram so I thought it was yours saying that my account is getting a lot of reach and that you would like to verify it, so I replied back and sent the photo of myself holding my ID like what they asked for. Then later I figured out I couldn’t login to my account and it says I violated the terms. I answered some questions online and they said you are going to email with a reply. Then I received a reply from the same source that says they want to verify my account saying that they want €**** and they return my account back to me.**I’m a world class fencer that compete for the Egyptian Olympic team and Instagram is my main account so it’s very important or else I’m going to lose all my followers*fans. *Please try to help me. I have screenshots of they emails the fake acoount sent me if you would like to have a copy of it.*Your help will be really appreciate it.*Thanks a lot in advance for your cooperation.**Ziad Elsissy
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Facebook
Customer service issue
Reported by GetHuman-elsissyz
Feb 14th, 2019 - 4 years ago
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GetHuman-elsissyz started working on this issue
Feb 14th, 2019 4:34pm
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