I have been hacked on all my accounts through my email address and therefore at the mom...

GetHuman2191739's customer service issue with Facebook from February 2019

3 views | 330992 similar | 0 following
Help with my Facebook issue
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GetHuman2191739's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2191739 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2191739 can let us know if they help or not.
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Before contacting them, items GetHuman2191739 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2191739's own words
I have been hacked on all my accounts through my email address and therefore at the moment my facebook account is blocked. I have tried to unblock it however they have changed my security information such as DOB etc and therefore I can't access it however I would like to still use this accounts as I have alot of people as friends and I don't want to lose contact with them. my facebook account is maureen hiron and I would like it up and running but with a different email address which I have created for security reasons and I do not want the new email connected with the old email address as it had viruses and they have contacted friends asking for them to deposit amounts of money into accounts.below is my new email address for you to be able to contact me.

GetHuman2191739 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2191739
Feb 12th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 330992 others
0 customers following this

Timeline

GetHuman2191739 started working on this issue
Feb 12th, 2019 5:33pm

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