Facebook Customer Service Issues

I recently received a notification from Facebook stating that my account has been disabled. I'm unsure of the exact reason behind this action as I have made sure to abide by all the terms and rules of the platform. Despite going through the "violations of terms of service" page, I am still unclear on what led to my account being disabled. I have only one account which is under my real name and all the provided information is accurate. Unfortunately, the Help Center has not been much help as it requires my user ID to be uploaded as a photo, which I cannot access due to my account blockage. I have not posted anything that would breach the terms of service, having posted only twice since joining Facebook. Could it be that my association with conservative friends from my rural area led to this action? I have tried to reach out to Facebook without any success and need access to Messenger for important group chats. I hope for a resolution soon to either reactivate or permanently delete my account.

Subject: Urgent Concern Regarding Harassment on Facebook I am writing to report a distressing issue of harassment and defamation that I am facing on Facebook. The individual behind these unacceptable actions is Jon Stephens, a resident of Albuquerque, New Mexico with origins in Roswell, NM. As a local business owner in Roswell, I manage office rentals within my premises. Regrettably, I have become a target of false accusations since [redacted]. Recently, the ex-husband of one of my tenants has been spreading damaging lies about me, suggesting that I am involved in illicit activities. This individual has even resorted to contacting my wife on Facebook Messenger, invading our privacy and spreading false information about me. After learning that the ex-husband had physically harmed his ex-wife, I reached out to her to address the situation. Despite these distressing events, my wife and I are united and resilient. We value our marriage and are dedicated to tackling this distressing ordeal together. I intend to file a formal report with the Roswell, NM police department promptly. I felt compelled to inform your company about these troubling activities on your platform. I kindly request your assistance in investigating this matter and potentially suspending his account due to the harm he is causing by spreading baseless accusations about me and harassing my wife. I would sincerely appreciate any guidance or support you could offer in this challenging situation. The unwavering loyalty and trust my wife and I share are fundamental, and we are committed to overcoming this adversity together. It is disheartening to witness someone attempt to tarnish another person's life and reputation unjustly. Thank you for your attention to this matter. Warm regards, Randy Miller Roswell, New Mexico [redacted] [redacted]

Hello everyone. I am frustrated with the current system. It seems that no matter what content gets reported on my account - be it comments, pictures, or anything else - I end up being blocked for 30 days. This situation is becoming increasingly frustrating. I have reported various inappropriate content such as rape, violence, and other disturbing videos, but none of them seem to violate Facebook standards, which is perplexing. I recently made a funny comment in Bulgarian, but it got me blocked again. I fail to understand the reason behind this. It is disheartening that when I report violations, they are seemingly in line with community standards, but when I post something harmless that someone dislikes, I end up blocked. This has happened in the past too, where I stood up against racism and got blocked for defending a group. I feel like my efforts to report genuine issues are being disregarded while my harmless comments are treated harshly. This situation is no longer amusing, and I will start documenting everything. My username is [redacted]

Hello, I encountered an issue with my Facebook account. I signed up in 02.01.[redacted] and got blocked due to suspicious activities after uploading photos and personal page updates. I complied with the request to upload a photo but did not receive further feedback. Unexpectedly, my account was deactivated without prior notice or reason. I created a new account with the same details, encountered the same issue, and resent my photo for verification, but still got no response. After researching, I submitted my ID as instructed but have not received any confirmation. Over a month has passed, and despite multiple attempts, my account remains inaccessible. I am seeking assistance regarding the continued unavailability of my account.

I made a regretful purchase from CiCilookshop.com after seeing their ad on Facebook. Despite ordering 7 tops for $[redacted].92, I received poor quality items that didn't match the size charts. Shockingly, the company charged me immediately and shipping took nearly a month from Hong Kong. Disappointed, I found negative reviews on Trustpilot.com about the site. Now, I face the hassle of returning the tops to Hong Kong at my expense. I believe Facebook should remove their ads and help those who have been deceived by them. I am frustrated by the situation and will take steps to share my experience on social media to warn others and seek assistance.

Hello, my name is Jonathan Hetherington. I am currently dating a girl named Misty Johnson. We have been together since December [redacted] and maintain separate accounts as well as a joint one. Unfortunately, Misty's ex, Brent Reynolds, has two accounts - one with Justin Reynolds. We have blocked him on all three accounts, including our shared Facebook account. It has come to my attention that Brent Reynolds has posted photos of my daughter, S.R.C, claiming her as his own on his Facebook profile. Her mother, Tonya, and I have requested him to remove the pictures through a mutual friend. Tomorrow, I plan to press charges against Brent Reynolds for using unauthorized images of my daughter. Misty and I communicate via Facebook due to necessity, but blocking him has not been effective. Tonya and I want those pictures removed from his profile. Please convey to Brent/Justin Reynolds to cease all contact and harassment. Misty's email for her personal account is [redacted] and mine is listed below.

I am unsure why my account got disabled overnight. They requested a copy of my driver's license, organ donor card, and other documents, but I haven't heard back. I am unable to use my current phone number or new email to log in. I last changed my password in October [redacted]. I travel a lot and have had job changes, but I don't know why my account was disabled. Please respond to my new email, as I no longer use the previous one. I rely on Facebook for many reasons and need access restored or an explanation why it was disabled. It has been challenging to update my contact information. When trying to reach the help center, I see a connection error. Please get in touch. Thank you, Michael S.

I am reaching out because I have encountered a troublesome situation with a company called Dive Portable Lungs. The Facebook page they set up seems to be part of a scam, as there is no viable contact information provided. Despite purchasing a $[redacted] product from them, it arrived non-functional without any customer support available. The owner, Cameron Barbeau, has avoided communication with me, leading to frustration. I have taken steps with my credit card company to dispute the charge. After attempting to reach out on their Facebook page, my posts were deleted. I seek a way to retrieve these deleted posts for evidence. This situation is concerning as others have faced similar issues, with reports of one individual almost facing severe consequences due to the poor quality of the product. It is essential to address this issue promptly and prevent further harm. Your assistance in resolving this matter would be greatly appreciated.

I had been using my personal account for a long time before deciding to create a business page for my small landscaping business. I struggled to understand how to separate the two, and they ended up getting linked. Frequently, when I clicked on the Facebook app, it redirected me to the business page instead of my personal one. After facing this issue multiple times and being unable to resolve the confusion, I opted to delete the business page. However, in the process, I unintentionally deleted my original personal account along with it. Despite my efforts to recover it by resetting the password several times, I was unsuccessful. I had to create a new account as a result, losing contact with important connections. I am eager to regain access to my original account, delete the new one, and streamline to a single account. Any assistance in achieving this would be greatly appreciated.

Dear Facebook Support, I am writing to request assistance with regaining access to my Facebook account under the name Adaline Costa. The email associated with my account is [redacted], and the linked phone number is [redacted]. If retrieval is not possible, I would like the account permanently deleted. My account has been compromised due to multiple hacking incidents dating back to [redacted]. After being initially hacked in [redacted], I was able to recover access, only to face subsequent breaches reported by friends in [redacted]. The hacker not only accessed my account but also infiltrated my computer, threatening to upload personal photos unless I complied with further demands. This distressing experience led me to avoid attempting to regain access to my account, which I am now seeking your assistance with. I am particularly concerned about certain photos uploaded to my account years ago, given that I now follow religious practices that require me to cover my entire body except for my face and hands. It is disheartening that major social media platforms like Facebook and Instagram do not offer adequate support for users who have been victims of hacking and online harassment. I am hopeful that Facebook will strengthen its measures to assist users in similar situations in the future. I urge your support in either recovering my account or permanently deleting it. I can provide evidence of the hacker's emails if needed and appreciate any help you can offer. Thank you, -Adaline Costa

I have been a Facebook member for a decade. Recently, a male friend I've known for 26 years misused Facebook Messenger to send inappropriate images and videos to my 16-year-old daughter. This distressing situation has led me to collect evidence and report it to the police. While considering warning others about him on Facebook, my post was unexpectedly removed without containing any explicit content, resulting in the permanent disabling of my account. This loss is overwhelming as it held 10 years' worth of memories, conversations, and a precious friends list. The account under the name Susan Ceol O'Mahoney with the email [redacted] has details that hold sentimental value, including memories of deceased loved ones and conversations with my daughter. I kindly request the reinstatement of my account or access to retrieve my cherished photos and data. Losing my friends list has also added to my distress. Gratefully, Sue.

My Facebook account was deactivated without a clear reason, and I believe this should be looked into. I have maintained a respectful and mature presence on the platform for years, never sharing inappropriate content. I am a responsible user who values decency and moral conduct. This is the first time my account has faced such an issue. I am baffled as to why this action was taken against me, as I have always operated within the community guidelines. I kindly ask for a review of my account and request to have it unblocked. I value social media and interactions with others greatly, and I seek to have my account reinstated promptly. Thank you.

I have a messenger account on my mobile without a Facebook account. However, each time I reinstall the app due to phone storage issues, I have to create a new profile before Messenger recognizes my existing one. This results in a blank account with no chat history or profile picture. When I got a new phone, I couldn't create a new account and access my current one. I need help accessing my current account on messenger. Thank you. Sincerely, Aimee Harper

Your Content Removal Explanation It seems that the content you posted on Facebook has been removed due to specific reasons like infringing on someone's rights or incorrectly representing a company or entity. If your account has been disabled, it could be due to repeated violations even after warnings, alleged trademark issues, impersonation, or misrepresentation of identity. Facebook does not mediate disputes between parties, so if you feel the reports are inaccurate, you may want to reach out to the concerned party or seek legal advice for further clarification.

I created a Facebook account a long time ago to view photos from friends. My account is Audrey Fijan in Ontario, Canada. My old cellphone number, [redacted], is no longer valid. Despite trying various email addresses, I still can't access my account, which I believe has been inactive since [redacted]/9. I would appreciate a call at [redacted] to either reset the account or completely delete it. I'm open to providing additional verification details to confirm my identity if needed. Thank you.

Dear FB Admin, The General Directorate of Combating Violence Against Women (GDCVAW) within the KRG Ministry of Interior is reaching out to Facebook for collaboration in saving the lives of women and girls in Kurdistan, Iraq, and beyond. GDCVAW has launched a helpline hotline ([redacted]) in partnership with UNFPA, offering free legal, psycho-social support, counseling, and referral services 24/7 for women and survivors of gender-based violence. With increasing cases of threatening, sexual abuse, and rape in the region due to a large number of refugees and IDPs, a new form of violence using naked pictures and sex videos to extort money and sex from survivors has emerged. GDCVAW recently assisted a young girl being threatened with the posting of intimate videos by an individual demanding sexual favors and money. GDCVAW is seeking assistance from Facebook to address such cases swiftly and protect the victims. Sincerely, Kurdo Omer Abdulla Senior Management, General Directorate of Combating Violence Against Women Kurdistan Region, Iraq

I need assistance with accessing Facebook without needing to input my password each time. I am also having trouble with Messenger, as it requires a password that I wish to bypass when logging into both Facebook and Messenger. I would like to consolidate my accounts to only use one email address currently, as I have more than two accounts but only use one. The email address I use is [redacted] I am receiving a message stating that something is saved in a folder, but I do not understand what it refers to. As an older individual with macular degeneration, reading small print can be challenging and stressful for me. I would greatly appreciate speaking with someone who can guide me through cleaning up my account. Thank you and have a wonderful day. - Elaine M.

I created a Facebook account when I was younger and have since forgotten the username and password. Despite years of inactivity on the account, it's still there with embarrassing photos of me. I want the account, under Amiah Parson from Del Rio, Texas with a profile picture of a clay "iLY" figure, to be deleted promptly. It has been a hassle, and I would appreciate it if it could be removed. Thanks. Contact me at [redacted] Facebook should delete the account due to the sensitive nature of the photos. Kindly delete the account.

Upon returning home from helping a family friend with yard work on a Sunday afternoon, I was shocked to find that my Facebook account had been disabled. After checking my emails, I couldn't find any explanation for this sudden action. I fear my account may have been hacked or falsely reported. Losing access to years' worth of important photos, videos, and contacts has left me in distress. I especially miss the pictures of my beloved cat and other memories. I am desperate to recover my account and everything that comes with it. My contact number is [redacted], and I go by Cody Watson in Redding, California. Kindly assist me in restoring my account as it means a lot to me.

Hello, I am reaching out regarding the account under the name Shayan Shaikh with the email ([redacted]), which has been disabled and blocked on Facebook due to uploading an inappropriate profile photo on February 4, [redacted]. I was asked to provide an ID, but as my ID is under my nickname "Shayan Shaikh," it's impossible because I have various games and applications linked to it, including Hay Day and Instagram, which I have also lost access to. I acknowledge my mistake in uploading the wrong photo and apologize for not being aware of the guidelines. I couldn't submit an ID under my nickname. I created a separate Facebook account under my nickname to avoid family ridicule for my online gaming habits. Please assist me in resolving this matter, as my account has crucial security settings. I am willing to provide answers to security questions or photos with friends for verification so I can regain access. I look forward to a resolution. Best regards, Sarfaraz Yunus (Shayan Shaikh)